A traveller going by means of security at Heathrow Airport has accused staff of “daylight theft” after being advised she must hand over her costly lipsticks as they have been classed as liquids.
Shadia Black, a Swiss regulation scholar and mannequin, was heading house after spending time in London when she confronted obstacles getting by means of the UK’s largest airport.
In a TikTok video, Ms Black mentioned that she had been pulled apart and advised by staff she could be unable to proceed with the quantity of liquids she was carrying: an Estée Lauder face cleanser and face serum.
“I knew it was journey measurement and I knew how a lot you’re allowed,” she mentioned. She claims security then pulled out three Estée Lauder lipsticks value £90 and mentioned they would want to confiscate them.
“They began placing all my lipsticks in [a clear] bag. They mentioned it was liquid. It’s a misuse of place. They didn’t throw it away. They simply put it apart,” she advised MailOnline.
“The principles are the principles. I didn’t like the best way staff have been dealing with issues. I used to be enraged.”
Ms Black left the objects with out a battle, she mentioned, as she didn’t needed to overlook her flight, however added that she needed “individuals in energy to be saved in test. I’m fuming. I’ve by no means been so mad earlier than.
“The airport staff are brutally robbing individuals. They inform you have got too many liquids in your bag after which they take it and put it apart however not within the bin.”
On the Heathrow web site, below the query “Are you able to inform me what’s think about a liquid?”, strong lipstick is explicitly listed as “not thought of a liquid”.
A spokesperson for the airport advised The Unbiased: “Our groups are educated to swiftly and securely guarantee hand baggage solely incorporates permitted objects and we apologise if an error has been made.
“If any passenger has suggestions from their journey by means of Heathrow we’d all the time encourage them to contact us instantly so we are able to examine.”
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